Complaints Procedure
Pelican Finance is authorised and regulated by the Financial Conduct Authority and is entered on the FCA register (www.fca.org.uk/register/) under reference 731937. The advice and / or guidance contained within this site is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK. The FCA do not regulate secured loans and some forms of Mortgages.
We are dedicated to delivering a professional service to all our customers. If you're not happy for any reason, we want to hear from you so we can address the issue.
How to make a complaint
If you'd like to make a complaint, please use one of the following contact methods below:
